TACTFUL WORK CULTURE AND ITS IMPACT ON EFFICIENCY AMONG SELECTED ORGANISATIONS WITHIN EDO STATE

Abstract

Work culture significantly influences organisational efficiency, particularly in an environment where collaboration, professionalism, and effective communication drive productivity. This study examines how a tactful work culture, characterized by professionalism, adaptability, effective communication, mutual respect, teamwork, and conflict resolution, affects efficiency in selected organisations within Edo State, Nigeria. Using a comparative analysis of public and private organisations, the study explores how structured and flexible work cultures contribute to operational effectiveness. The research adopts a mixed-methods approach, utilizing surveys and interviews to gather data from employees and management across various sectors. Findings highlighted the benefits of a tactful work culture in fostering employee engagement, reducing workplace conflicts, and improving overall efficiency. The study will also address the structural challenges that impede the adoption of such a culture in public organisations compared to their private counterparts. The implications of the findings will provide insights for organisations seeking to enhance productivity through improved workplace behaviour and culture.